Terms of Service

1. Introduction

These terms of service ("Terms") govern your use of the MTE Software Ltd website and any services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.

MTE Software Ltd is a company registered in England and Wales. Our registered address is in the United Kingdom.

2. Definitions

• "We", "us", "our" refers to MTE Software Ltd
• "You", "your" refers to the user of our website or client engaging our services
• "Services" refers to the software development services we offer, including Prototype Sprints, MVP Builds, and Rescue/Hardening engagements
• "Website" refers to our website at mtesoftware.co.uk and any subdomains
• "Deliverables" refers to any software, code, designs, documentation, or other materials we create as part of a project

3. Website Use

You may use our website for lawful purposes only. You must not:

• Use the website in any way that breaches applicable laws or regulations
• Attempt to gain unauthorised access to our systems or networks
• Transmit any malicious code, viruses, or harmful data
• Copy, reproduce, or redistribute our content without permission
• Use automated systems to access the website without our consent

4. Our Services

We provide software development services to businesses and organisations. Our service offerings include:

• Prototype Sprint (1-2 weeks): Rapid prototyping to validate ideas and align stakeholders
• MVP Build (4-8 weeks): Development of a minimum viable product for launch
• Rescue/Hardening (2-6 weeks): Stabilisation and improvement of existing codebases

Specific terms for each engagement, including scope, timeline, deliverables, and payment terms, are agreed upon in a separate project agreement before work begins.

5. Project Agreements

All client engagements are governed by a separate project agreement that will include:

• Detailed scope of work and deliverables
• Timeline and milestones
• Payment terms and schedule
• Intellectual property provisions
• Confidentiality obligations
• Acceptance criteria

In the event of any conflict between these Terms and a project agreement, the project agreement shall prevail.

6. Intellectual Property

Website Content

All content on this website, including text, graphics, logos, images, and software, is the property of MTE Software Ltd or our licensors and is protected by copyright and other intellectual property laws.

Client Work

Intellectual property ownership for client projects is defined in individual project agreements. Generally:

• Upon full payment, clients own the custom deliverables we create for them
• We retain ownership of our pre-existing intellectual property, tools, and methodologies
• We may use anonymised case studies for marketing purposes, subject to client consent

7. Payment Terms

Payment terms are specified in individual project agreements. Standard terms include:

• A deposit is typically required before work begins
• Milestone payments may be required for larger projects
• Final payment is due upon project completion or as specified
• Invoices are payable within 14 days unless otherwise agreed
• Late payments may incur interest at 4% above the Bank of England base rate

8. Confidentiality

We treat all client information as confidential. We will not disclose your confidential information to third parties without your consent, except:

• To our employees or subcontractors who need to know for service delivery
• Where required by law or regulation
• Information that becomes publicly available through no fault of ours

9. Data Protection

We process personal data in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

For client projects involving personal data, we will enter into appropriate data processing agreements.

10. Warranties and Liability

Website

This website is provided "as is" without warranties of any kind. We do not guarantee that the website will be uninterrupted, error-free, or free from viruses.

Services

We will perform our services with reasonable skill and care. Specific warranties for deliverables are defined in project agreements and typically include a warranty period for defect correction.

Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amounts paid to us under the relevant project agreement
• Nothing in these Terms excludes liability for death, personal injury, or fraud

11. Termination

Either party may terminate a project agreement in accordance with its terms. Upon termination:

• You shall pay for all work completed up to the termination date
• We shall deliver all work completed to that point
• Confidentiality obligations continue after termination

12. Force Majeure

Neither party shall be liable for delays or failure to perform due to circumstances beyond reasonable control, including natural disasters, war, terrorism, pandemics, or government actions.

13. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We encourage parties to attempt to resolve disputes through good-faith negotiation before pursuing legal action.

14. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at:

info@mte-software.com